We want you to be happy with Voltly Premium. We offer a 30-day money-back guarantee on all Premium subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle.com. To request a refund:
- Visit paddle.net and look up your order using the email address used at checkout, or
- Contact us through in-app support and we will help you start the refund with Paddle.
What's eligible
- Refund requests made within 30 days of the original order date.
- The most recent renewal of a monthly or yearly subscription.
Cancelling a subscription
You can cancel your subscription at any time from the in-app billing portal (Pricing → Manage subscription) or by visiting paddle.net. After cancellation, Premium remains active until the end of your current paid period.
Questions
For any refund or billing question, you can contact us through in-app support or reach Paddle directly at paddle.net.